This page describes the minimum hardware and software needed to access, view, sign, download, print, and retain documents made available through Afortus websites, portals, contracting workflows, and electronic signature systems.
Supported Devices
- A desktop, laptop, tablet, or mobile device capable of running a supported modern web browser.
- A stable internet connection.
- A display large enough to read documents and complete forms accurately.
- Access to email for notices, verification, document delivery, and support communications.
- A mobile phone capable of receiving text messages if SMS verification, appointment reminders, or mobile signature workflows are required.
Supported Browsers
Use a current version of one of the following browsers:
- Microsoft Edge;
- Google Chrome;
- Mozilla Firefox;
- Apple Safari on macOS or iOS; or
- the current default browser on a supported Android device.
Internet Explorer is not supported. Older browsers, embedded browsers, private relay tools, browser extensions, security filters, or corporate policies may interfere with some workflows.
Browser Settings
Your browser must support and allow:
- TLS 1.2 or later secure connections;
- JavaScript;
- cookies and session storage;
- PDF viewing, downloading, saving, or printing;
- pop-ups or new tabs where needed for document viewing, printing, authentication, or third-party authorization; and
- reCAPTCHA, analytics, security, or anti-abuse scripts where used by the applicable page.
Documents and Records
You must be able to print documents on paper or save them electronically for future access. PDF software or a browser with built-in PDF support is recommended. If you cannot access, view, print, save, or retain a document, contact Afortus before proceeding.
Changes to Requirements
Afortus may update these requirements as browsers, operating systems, security practices, carrier requirements, vendor requirements, or electronic signature systems change. If your device or software no longer meets current requirements, you may be unable to use certain services until the issue is corrected.
Contact
Questions about hardware or software requirements may be sent to contact@afortus.com or raised with your Afortus contracting or support contact.